Frequently Asked Questions
Everything you need to know about our mission-driven jewelry.
What materials are used in your jewelry?
Our pieces are crafted using high-quality materials including 925 sterling silver, 14k gold plating, and ethically sourced gemstones to ensure durability and a premium finish.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return it in its original condition for a full refund or exchange.
Is your jewelry hypoallergenic?
Yes, our jewelry is nickel-free and lead-free, making it safe and comfortable for those with sensitive skin or metal allergies.
How do I care for my jewelry?
To maintain the shine of your pieces, we recommend avoiding contact with water, perfumes, and lotions. Store your jewelry in a cool, dry place and clean it gently with a soft microfiber cloth.
Do you offer a warranty on your products?
We provide a 12-month warranty against any manufacturing defects. If your jewelry experiences any structural issues within a year of purchase, we will repair or replace it at no cost.