Returns & Exchanges
We want you to love your jewelry as much as the animals we help save, which is why we offer a 30-day return window for all unworn items. If you are not completely satisfied with your purchase, we are happy to assist you with a seamless return or exchange process.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully place the jewelry in its original packaging to ensure it remains protected during transit and include any provided packing slips.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will issue a full refund to your original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing